Privacy Policy

Updated: Mar 31, 2022

 

SENTIO VR is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Solutionario, Inc (maker of SENTIO VR). This Privacy Policy applies to our applications (SENTIO VR), websites (https://www.sentiovr.com), their associated subdomains, and all of our other applications that may be under development (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

 

 

Collection of Information

 

We collect both personal information and non­personal information from you through our products, services, and websites, from third parties, and from offline communications.

“Personal information” is information that personally identifies you and allows us to contact you on­ or off­line, such as your name & email address.

“Non-personal information” is information that does not identify you as a specific person and includes technical information (browser, operating system, Internet navigation data), and other similar categories of information.

We receive personal and non-­personal information from you when you sign up for an account, log in to the service, or submit a request.

  • Product Usage Data

    •  includes information about how you use our Platform. The usage data may include your IP address, geographical location, browser type, browser version, operating system, referral source. We may include product usage data including type and number of files uploaded, frequency, access to VR app, and patterns of accessing our service. The source of the usage data is Google Analytics, Google Search Console, Intercom, Mixpanel, and Hubspot. This usage data may be processed for the purposes of analyzing and improving our website and services and enhancing your experience.

  • Account Data

    • We may process your account information.  The data may include your name and email. The source of the account data is you or your employer. The account data may be processed for improving our communication with you.

  • Transaction Data

    • We may process information relating to transactions, including purchases of services, that you enter into with us and/or through our website. The transaction data may include your contact details and the transaction details. The transaction data may be processed for the purpose of providing the necessary services and keeping proper records of those transactions.

  • Notification Data

    • We may process information that you provide to us for the purpose of subscribing to our email notifications and product/marketing campaigns.

 

 

Use of Information and Content

 

We may use your personal information in the following ways:

  • to deliver a product or service you have requested.

  • to contact you to offer information related to the service

  • to provide you with product registration, activation, and customer support.

  • to allow you to create an account, personal profile, and upload, share and manage content.

  • to send you marketing & product information about SENTIO VR 

  • to personalize your overall experience with SENTIO VR, our website, applications, and services.

 

 

Security

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed. In addition, we have procedures that limit SENTIO VR employees' access to personal information. Only those employees with a business reason to know have access to such information.  We do not sell, or otherwise, disclose your content or personal information to third parties unless we have your permission to do so.

Your passwords and information are stored in the SENTIO VR database in encrypted form. We recommend that you use unique numbers, letters, and special characters in your password and not disclose your password to anyone. If your password has been compromised for any reason, you should immediately inform us at tech@sentiovr.com and change your password.

 

Unfortunately, the transmission of data via the internet is not completely secure. Although SENTIO VR will do its best to safeguard your personal data, we cannot guarantee the security of your data transmitted to the Service, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent any unauthorized access.


 

 

Data Retention

SENTIO VR will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.

 

Once you cancel your account or subscription, you will have access to your account and content for the remainder of the term of your canceled subscription, and any authorized users of your account will also be able to view the content you have shared with them.

 

Once the subscription term has ended, you will no longer have any access to your account or Content. However, we may retain your Content and account information unless you contact us at tech@sentiovr.com and request a complete deletion.

 

Privacy Policy updates

We reserve the right to change this Privacy Policy. We will post the most recent version of this Privacy Policy.

Contact Us

You can contact us via e­mail at tech@sentiovr.com for any questions or suggestions regarding our privacy policy. We will take up your request on priority.